Testimonials
"We are pleased with the work carried out by ACR Consultancy. They
understood our business and the issues we faced, and designed a solution that addressed these
challenges.
Their bespoke application has been embraced and implemented across the board
within the Voice Service Delivery group. It has provided all users with a concise, and easily
digestible, insight into our customers'; complex telecoms infrastructure.
This tool has helped us to improve customer satisfaction within this product
area,and provide a more responsive and informed service to customers."
John Williams, Head of European Field Marketing, Verizon Business
"ACR Consultancy has written and maintained our sales quoting tool for nearly 6
years, extending its functionality to match the augmentation of our own product portfolio. The
tool has improved our responsiveness to customer enquiries whilst the built-in Return on
Investment wizards have helped our accounts managers explain the financial benefits of switching
to our service.
ACR Consultancy's professional approach and speed of delivery have highlighted their
commitment to our business requirements."
David Cribbs, Commercial and Product Director, Viatel
"ACR Consultancy's experience of pricing systems and telecoms services helped
ensure a fully robust pricing system was developed and implemented in partnership with a third
party software provider.
ACR Consultancy's professional and pragmatic approach greatly assisted our business
relationship with the software provider during a critical period of re-organisation, whilst their
commercial experience focussed our pricing strategy for our IP VPN product suite."
Chris Wood, VP Product and Market Development, FLAG Telecom
"ACR Consultancy added tremendous value, via their unique ability to translate
complex operational and technological issues, into a manageable business plan with a simple user
interface. This interface allows us to continually assess the impact of any changes to the
business, market and our competitors'offers.
Furthermore, their ROI and financial statement summaries made it easy to explain
our proposition to a broad group of investors as well as our own management team"/p>
Wayne Myers, CEO, x-mobility